The configuration automation layer for SAP SuccessFactors service integrators
The configuration automation layer for SAP SuccessFactors service integrators
Serrah configures your clients' systems straight from your workbooks
Serrah configures your clients' systems straight from your workbooks
// Problem
What configuration currently costs you
A clear and collaborative workflow that moves each project from first idea to polished final result.
Talent Scarcity
SuccessFactors consultants are scarce and getting more expensive
Talent Scarcity
SuccessFactors consultants are scarce and getting more expensive
Offshore Pressure
Offshore is compressing your margins on the work that's hardest to differentiate
Offshore Pressure
Offshore is compressing your margins on the work that's hardest to differentiate
Project Bottleneck
Configuration keeps your experts tied to one engagement instead of starting the next one
Project Bottleneck
Configuration keeps your experts tied to one engagement instead of starting the next one
…you gain margin and capacity for new projects.
When Serrah handles the configuration work…
…you gain margin and capacity for new projects.
When Serrah handles the configuration work…
How it works
How it works
Serrah reads the configuration workbooks you build with your client and executes the changes in SuccessFactors – EC and ECP today, with further modules to follow. Each step is handled at the lowest layer that can resolve it.
Serrah reads the configuration workbooks you build with your client and executes the changes in SuccessFactors – EC and ECP today, with further modules to follow. Each step is handled at the lowest layer that can resolve it.
01 / Your Experts
Confirm what the client needs, initiate the configuration process, and sign off before anything reaches the client system
02 / Solution Agent
Reads the workbook, works out what to configure and how to do it: which fields, which rules, which permissions
03 / Automation Engine
Runs a proven solution exactly as it was solved before and escalates instead of guessing when nothing matches
01 / Your Experts
Confirm what the client needs, initiate the configuration process, and sign off before anything reaches the client system
02 / Solution Agent
Reads the workbook, works out what to configure and how to do it: which fields, which rules, which permissions
03 / Automation Engine
Runs a proven solution exactly as it was solved before and escalates instead of guessing when nothing matches
01 / Your Experts
Confirm what the client needs, initiate the configuration process, and sign off before anything reaches the client system
02 / Solution Agent
Reads the workbook, works out what to configure and how to do it: which fields, which rules, which permissions
03 / Automation Engine
Runs a proven solution exactly as it was solved before and escalates instead of guessing when nothing matches
// Security
How your data is handled
EU Hosting
All processing runs on Azure infrastructure in European data centers, keeping your data inside the EU
EU Hosting
All processing runs on Azure infrastructure in European data centers, keeping your data inside the EU
No PII
Serrah works with configuration data only; employee personal data stays out of standard workflows entirely
No PII
Serrah works with configuration data only; employee personal data stays out of standard workflows entirely
Human Approval
A consultant initiates, reviews, and approves every change Serrah makes before it reaches your system
Human Approval
A consultant initiates, reviews, and approves every change Serrah makes before it reaches your system
AI Act
Serrah configures software, not decisions about people, so on our assessment it stays outside the EU AI Act's high-risk category
AI Act
Serrah configures software, not decisions about people, so on our assessment it stays outside the EU AI Act's high-risk category
The team behind Serrah
The team behind Serrah
We built the HR AI practice at Capgemini Invent, then set out to take the manual configuration work out of enterprise implementations. Between us, 25+ years in HR IT, much of it in SAP SuccessFactors.
We built the HR AI practice at Capgemini Invent, then set out to take the manual configuration work out of enterprise implementations. Between us, 25+ years in HR IT, much of it in SAP SuccessFactors.
Put Serrah on your next EC or ECP project
Put Serrah on your next EC or ECP project
We'll show you how Serrah supports your implementation delivery
We'll show you how Serrah supports your implementation delivery

